BookAhead terms for the United States
Version 2026-11-07. BookAhead is provided in the United States by De Ruyter Print, Inc.. These terms apply together with the privacy notice. The terms for the European Union are at /terms/eu; which terms apply.
1. Definitions
We or us: De Ruyter Print, Inc., a Delaware corporation, 2175 E Valencia Rd, Suite 125 & 145, Tucson, AZ 85706, United States, trading as BookAhead.
BookAhead or the Service: the online service at app.booksahead.ai through which a publisher monitors demand for its titles, plans and orders print runs, stores books in a BookAhead warehouse and has orders shipped from it.
Publisher or you: the company that created a BookAhead account or for which one was created, and that accepted these terms. BookAhead is for businesses only, not for consumers.
Region: the United States. These terms apply to print runs delivered to, and warehouse services performed in, a BookAhead warehouse in the region, and to the use of the Service by a publisher established in the United States.
Balance: the prepaid funds of the publisher in BookAhead, in its billing currency.
Print run: a production order for copies of one title, approved by the publisher and delivered to a BookAhead warehouse.
Price list: the rates BookAhead charges, as shown in the Service on the publisher's Charges page.
Working hours: 09:00 to 17:00 Arizona time (MST) on business days in the United States.
2. The Service
2.1 BookAhead shows the publisher's sales, stock and market signals per title, makes forecasts and proposes print runs. Forecasts, proposals and AI readings are decision support: they are estimates based on the data available, not advice or a promise of sales.
2.2 A print run is ordered only when the publisher approves its quote, or when the publisher has set a maximum for automatic ordering and the quote is within it and within the publisher's limits. An approval in either way is a binding order with us.
2.3 Print runs are produced in our production network and delivered to the BookAhead warehouse of the market concerned, in Tucson, Arizona. Books count as stock once the warehouse has received and counted them.
2.4 The warehouse stores the books, ships the orders the publisher enters or imports, and handles returns. Damaged or defective copies found at receipt or return are recorded and not sold.
2.5 We may change and improve the Service. Changes that materially reduce what the Service does are announced at least 30 days in advance.
3. Account and use
3.1 The person who signs up or accepts these terms declares to be authorized to do so for the publisher. The publisher keeps its sign-in details confidential and is responsible for the actions taken under its accounts.
3.2 The publisher supplies correct information, including its company details, sales history, stock counts and print files, and keeps it up to date. Forecasts, proposals and tax depend on it.
4. Prices, balance and payment
4.1 The price of a print run is its production and shipping price to the warehouse, plus the BookAhead service percentage, plus a handling fee per order if the price list has one, plus tax. The quote shows each part. Warehouse services (storage, receipt, pick and pack, packaging, transport) are charged at the rates of the price list, if any.
4.2 We may change the price list with at least 30 days notice by e-mail or in the Service. A change applies to quotes and services after its start date; an approved print run keeps its quoted price. The publisher may end the agreement before a change takes effect if it does not accept it.
4.3 BookAhead works with a prepaid balance. The publisher tops up the balance online or by bank transfer; funds count once the payment is confirmed. When a print run is approved, its amount is reserved, and it is charged when the order is accepted for production. Warehouse charges are deducted from the balance.
4.4 Amazon and research data per title is refreshed only while the available balance is at least the minimum shown in the Service.
4.5 Prices exclude sales, use and transaction privilege taxes. We add Arizona transaction privilege tax to print runs delivered to the Tucson warehouse, unless the publisher has given us a valid, completed resale certificate (such as Arizona Form 5000A or a multistate certificate) that we accepted; the publisher then buys for resale. The publisher tells us at once when its certificate expires or no longer applies, and pays any tax, interest and penalty that becomes due because a certificate was invalid or misused. The publisher is responsible for the sales tax on its own sales to its customers, in every state where it sells.
4.6 We send an invoice or credit note for each charge, in the name of De Ruyter Print, Inc., to the e-mail addresses of the publisher's admins and finance users; invoices are also available in the Service.
4.7 Payments made for a print run that was produced are not refunded because the books sell less than expected. A print run that was not placed is not charged, and its reserved amount returns to the balance.
5. Print files and content
5.1 The publisher warrants that it holds all rights needed to reproduce, print and sell the titles and files it supplies, and that they do not infringe any rights of others or any law.
5.2 The publisher approves each title's print specification and files. We may refuse or stop production of content that appears unlawful or infringing.
5.3 The publisher defends and indemnifies us and our affiliates against claims of third parties arising from the content or files it supplied.
6. Stock and ownership
6.1 The books of a print run belong to the publisher once they are paid from its balance. We store them on the publisher's behalf.
6.2 If books in the warehouse are lost or damaged while in our care, we replace them by reprinting or credit their production cost. This is the only remedy for such loss or damage.
6.3 Defects caused by production are corrected by reprinting the affected copies at no charge, if reported within 14 days after the warehouse received the print run or, for defects only visible later, within 14 days after discovery. This is the publisher's exclusive remedy for defective copies.
6.4 Slow moving stock remains the publisher's choice: the Service shows the storage cost per title, and the publisher may ask for books to be shipped to it or another address at its cost, or to be recycled.
7. Data and third-party sources
7.1 Each party remains the owner of the data it supplies. The publisher allows us and our affiliate that operates the Service to use its data to provide and improve the Service.
7.2 Market data from Amazon and data providers, and web research results, are shown to the publisher for its own planning, subject to the terms of their sources. We do not guarantee that such data is complete or correct.
7.3 AI readings are produced by an external AI model from public evidence and the title's details. Manuscripts and print files are not sent to the AI model.
7.4 For the personal data of the publisher's customers in orders it enters (such as delivery addresses), we act as service provider on the publisher's behalf, as described in the privacy notice. The publisher is responsible for a lawful basis for sharing that data with us.
8. Confidentiality
Each party keeps the other's non-public information confidential and uses it only for the agreement, also after it ends. This does not apply to information that is public, was already known, was received lawfully from a third party, or must be disclosed by law or a court.
9. Availability and support
9.1 We make commercially reasonable efforts to keep BookAhead available, except for maintenance, which we announce where possible, and events outside our control.
9.2 Support is available by e-mail at support@booksahead.ai during working hours, in English.
10. Intellectual property
All rights in the Service, its software and materials stay with us, our affiliates and our licensors. The publisher receives a non-exclusive, non-transferable right to use the Service for its own business during the agreement.
11. Liability
11.1 EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE, FORECASTS, PROPOSALS AND DATA ARE PROVIDED "AS IS", AND WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
11.2 We are liable only for our own acts and omissions, not for those of third parties such as marketplaces, data providers, payment providers or carriers.
11.3 OUR TOTAL LIABILITY IN A CALENDAR YEAR IS LIMITED TO THE BOOKAHEAD FEES (SERVICE PERCENTAGE, HANDLING FEES AND WAREHOUSE CHARGES, EXCLUDING PRODUCTION AND SHIPPING PRICES AND TAXES) THE PUBLISHER PAID US IN THE TWELVE MONTHS BEFORE THE EVENT THAT CAUSED THE DAMAGE.
11.4 IN NO EVENT ARE WE LIABLE FOR LOSS OF PROFIT, REVENUE OR SALES, MISSED SALES BECAUSE OF STOCK LEVELS, DECISIONS BASED ON FORECASTS, OR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES.
11.5 These limits do not apply to damage caused by our fraud, gross negligence or willful misconduct, or where the law does not allow them.
11.6 Neither party is liable for failing to perform because of events beyond its reasonable control, such as disruptions at suppliers or carriers, internet failures, natural disasters, war or government measures. If such an event lasts longer than 60 days, either party may end the affected print runs or the agreement.
12. Duration and ending
12.1 The agreement runs for an indefinite period. The publisher may end it at any time; we may end it with two months notice.
12.2 We may suspend the Service or end the agreement immediately if the publisher breaches these terms or the law in using the Service, does not pay, or is likely to become insolvent.
12.3 When the agreement ends, print runs already accepted for production are completed and charged. The publisher tells us within 60 days where to ship its stock, at its cost; storage is charged until then. Stock without instructions 60 days after a reminder may be recycled. The remaining balance, after all charges, is paid back within 30 days.
13. General
13.1 We may change these terms with at least 30 days notice by e-mail or in the Service. If a change is materially to the publisher's disadvantage, it may end the agreement before the change takes effect. Changes required by law may apply sooner.
13.2 We may transfer the agreement to an affiliated company with written notice.
13.3 If a provision is void or unenforceable, the other provisions remain in force, and the parties replace the void provision with a valid one as close to it as possible.
13.4 The publisher's own purchase or general terms do not apply.
13.5 These terms are accepted online. We may ask the publisher to confirm its acceptance in writing.
14. Law and disputes
14.1 The parties first try to settle a dispute amicably.
14.2 The laws of the State of Arizona apply, without regard to its conflict of laws rules, and excluding the UN Convention on Contracts for the International Sale of Goods. The state and federal courts located in Pima County, Arizona, have exclusive jurisdiction, and each party consents to their personal jurisdiction, without prejudice to interim relief elsewhere.
De Ruyter Print, Inc., trading as BookAhead · 2175 E Valencia Rd, Suite 125 & 145, Tucson, AZ 85706, United States · Delaware corporation, EIN 30-1425529 · Arizona TPT license 21655392 · support@booksahead.ai